Call to get a Rate Quote:
Monday – Friday: 6 a.m. – 7 p.m. (PT)
Saturday: 6 a.m. – 5 p.m. (PT)
Sunday: 9 a.m. – 1 p.m. (PT)
Note: PennyMac is not yet licensed to originate new or refinance loans in the state of New York.
Monday – Friday: 6 a.m. – 6 p.m. (PT)
Saturday: 7 a.m. – 11 a.m. (PT)
Questions about your loan, Qualified Written Requests, address changes, and other correspondence may be mailed to:
PennyMac Loan Services, LLC
Attn: Correspondence Unit
P.O. Box 514387
Los Angeles, CA 90051-4387
Notices of error or information requests must be mailed to this address.