Contact - PennyMac USA

Call to get a Rate Quote: 
866-549-3583

Monday – Friday: 6 a.m. – 7 p.m. (PT)
Saturday: 6 a.m. – 5 p.m. (PT)
Sunday: 9 a.m. – 1 p.m. (PT)


Note: PennyMac is not yet licensed to originate new or refinance loans in the state of New York.


800-777-4001

Monday – Friday: 6 a.m. – 6 p.m. (PT)
Saturday: 7 a.m. – 11 a.m. (PT)


Questions about your loan, Qualified Written Requests, address changes, and other correspondence may be mailed to:


PennyMac Loan Services, LLC
Attn: Correspondence Unit
P.O. Box 514387
Los Angeles, CA 90051-4387


Notices of error or information requests must be mailed to this address.


866-545-9070

Monday – Friday: 6 a.m. – 6 p.m. (PT)
Saturday: 7 a.m. – 11 a.m. (PT)